warning_text

our_brand
  • about_smok
  • corporate_info
  • honor
products
  • DISPOSABLE
  • POD
  • POD MOD
  • ADVANCED MOD
  • PEN STYLE
  • BASIC KIT
  • TANK
  • COIL
  • ACCESSORIES
community
  • blog
  • new_and_event
store
compliance
  • pmta
  • tpd_file
  • combate_underag_use
support_link
  • faq
  • trouble_shooting
  • after_sales_service
  • product_verification
  • manuals_documents
  • ivps_tour
What does “order status” mean?

Pending review: Orders haven't been reviewed

Pending shipment: There are 2 situations,1.the order has been shipped but hasnt been updated with the tracking number on the system, 2.the order has not been shipped.

Tracking number updated: The tracking number of your order is generated, to get detail delivery process please copy the tracking number and check it on DHL official page.

Waiting for receipt: Package is still on the way, or you didn't click "Confirm Order Received" to complete the purchase after your receive the package.